Interesting article on the use of 'future' technology and the changes that it will make to the provision of professional services, including legal advice, in the future.
Competition in our market place is already fierce and we struggle to differentiate ourselves from other providers in our industry. How long before technology takes over from the human factor?
Knowing how long it has taken the legal industry as a whole to catch up and embrace social media I have a feeling it will take a while for us to realise how we can use AI to our advantage, rather than see it as something that will affect others and not us!
Having recently written a feature on the growing adoption of artificial intelligence-type (AI) technologies in the legal marketplace for Legal Futures Insight, I’ve been speaking to people in a number of different walks of life about how AI might affect all of us. Curiously, a common response from skilled professionals is along the lines of a defensive ‘what I do is specialised and relies heavily on exclusively human qualities’. Professor Richard Susskind and his son, Oxford economics lecturer Daniel, in their book, The Future of the Professions: How Technology Will Transform the Work of Human Experts (reviewed by Legal Futures Editor Neil Rose here) note similarly that professionals see the advantages of AI in every field but their own.